Wholesale Product Return/Exchange and Refund Policy


Drip More LLC

1110 Palymrita Ave., Suite 120

Riverside, CA 92507

orders@dripmore.com

+1 (951) 682-1033
Terms and Conditions



Last updated: 1/1/2019

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using

the https://dripmore.com/ website, placing orders over the phone, or conducting business with

any representative of the company.

Your access to and use of the Service is conditioned on your acceptance of and compliance with

these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any

part of the terms, then you may not access the Service.


Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"),

you may be asked to supply certain information relevant to your Purchase including, without

limitation, your address, name, and payment information.


Return & Credit Policy



Thanks for shopping at Drip More!

If you are not entirely satisfied with your purchase, we're here to help.


Returns

• You may return unopened products in original packaging within 30 days from the date

which the order was placed, for a credit to your account. Only qualified, unopened,

unused items that are in the original packaging may be returned for a credit.

• Non-defective returns of 500 bottles or more will result in a one dollar ($1.00) per bottle

restocking fee.

• If you receive a damaged or incorrect item, the issue must be reported to customer

service within 48 hours of delivery to receive a credit or replacement item. We only

replace items if they are defective or damaged. Damages and/or discrepancies should be

reported to orders@dripmore.com.


Credits

• Once we receive your item, we will inspect it and notify you that we have received your

returned item.

• If your return is approved, we will apply a credit to your account which you can use

towards future purchases with Drip More.

• If you choose to close any wholesale account with an existing credit balance you will

forfeit that credit and it will not be returned.


Shipping

Shipping costs for the return of any non-defective item will be the responsibility of the customer.

Shipping costs are nonrefundable.

Non-Compliant Packaging Exchanges


Drip More strives to remain compliant with the packaging rules and regulations set forth by the

FDA.


Exchanges

Any “old label” Drip More products that do not meet the current FDA packaging standards can

be exchanged for compliant products. Products will be exchanged for the exact flavor and

nicotine strength of the returned item only. Substitutions will not be permitted.


Shipping

Drip More will cover the shipping cost for the return of non-compliant products in the form of

pre-paid shipping labels or a credit applied to the customer's account.


Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a

revision is made, we will try to provide at least 30 days' notice prior to any new terms taking

effect. What constitutes a material change will be determined at our sole discretion.


Contact Us

If you have any questions about these Terms, please contact us by email at

orders@dripmore.com, by phone at (951) 682-1033, or by mail at Drip More LLC, 1110 Palmyrita

Ave., Suite 120, Riverside, CA 92507. Our office hours are Monday through Friday, 9AM to 5PM.